Refund policy

Return Policy:

ABSOLUTELY NO REFUNDS. NO EXCEPTIONS.

Our policy lasts 14 days for shipped orders (from delivery date) and 9 days for in-store pick ups (from date ordered), for store credit and exchange only. We do not offer money back. If the 14 or 9 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

 

To be eligible for an exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging and follow the guidelines. All exchanges that require shipping is at the expense of the customer for both ways to and from warehouse.

 

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods.

 

All White clothing, Bodysuits, Accessories & Gift Cards are FINAL sale.

Items purchased using discount promo codes or on SALE are FINAL sale.

All exchanges are FINAL SALE.

 

 

To complete your exchange, we require a receipt or proof of purchase

Please include invoice (receipt) inside the package.

If it is an exchange please include instructions inside the package on what you want instead, if we do not have it in stock we will send store credit to your email.

We are not liable for any return packages that may become lost or stolen in-transit. Please consider using a trackable shipping service or purchasing shipping insurance.

Returns are processed within 5-7 business days after your item)s)are delivered to us.

 

Cancellations:

We are unable to cancel any orders for money back. If you would like store credit for an order you must contact the warehouse as soon possible before it is shipped out. Our team works very hard to process orders as quickly as possible to ensure you receive your package on time. Once you receive a shipping confirmation email, we cannot guarantee that your request will be fulfilled.